Yes, we do offer appointments on Saturdays. However, please note that Saturday appointments require advance booking. Last-minute bookings for Saturdays are not available. This policy allows us to better manage the number of appointments and ensure efficient scheduling of our services. We appreciate your understanding and cooperation in this matter.

Our sessions typically last for 30 minutes, providing ample time for a comprehensive assessment and treatment. However, in cases requiring more detailed attention or for complex conditions, sessions may be slightly longer to ensure thorough care and attention to your needs. Rest assured, we tailor each session to address your specific concerns and provide the highest quality of care possible.

For first-time bookings, please plan to arrive 15 to 20 minutes early to complete any necessary paperwork. Bring any relevant medical records and a list of current medications. Additionally, we recommend removing any nail polish or nail art prior to the appointment, especially if the issue that needs to be treated is related to the nails or nearby the nail. This will allow for a more thorough examination and treatment.

It’s helpful to bring comfortable shoes to wear after certain treatments.

Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment to avoid any cancellation fees.

No, we do not claim directly from medical aid. We believe in transparency and fairness in our billing process. Everyone is charged the same price, whether paying with cash or medical aid, ensuring equitable treatment for all our patients. For those wishing to utilize their medical aid to cover their treatment costs, we provide a detailed claim statement via email within 3 to 5 working days after your consultation. This statement includes all the necessary medical aid codes for reimbursement. Simply submit the statement to your medical aid provider via email or through your medical aid mobile app for reimbursement.

No, everyone pays the exact same price for treatments to ensure that it is fair to all.

Most of our treatments are covered by medical aid. However, coverage may vary depending on the specific medical aid plan you are enrolled in, potentially resulting in a shortfall of payment. In such cases, the member will be responsible for any payment shortfalls. The good news is that we can provide you with a detailed quotation before your appointment. You can also inquire with your medical aid provider to determine the extent of your coverage. This ensures transparency and allows you to make informed decisions regarding your treatment options.

We accept cash, & card payments including SnapScan.

A referral is not necessary to see a podiatrist. You can schedule an appointment directly with our practice.

Home visits may be arranged on a case-by-case basis for patients with mobility issues or other special circumstances. We also do call outs to retirement homes.

Signs of infection may include increased pain, redness, swelling, warmth, or drainage from the affected area. If you suspect an infection, please seek prompt medical attention.

The frequency of visits will depend on your condition and treatment plan. We will discuss this with you during your consultation.

Yes, podiatrists play a crucial role in managing foot complications associated with diabetes and can provide preventive care to reduce the risk of complications.

During your first visit, we will review your medical history, discuss your symptoms, perform a physical examination, and develop a treatment plan tailored to your needs.

A podiatrist is a healthcare professional who specializes in the diagnosis, treatment, and prevention of conditions related to the feet, ankles, and lower extremities.

General consultation involves assessing your foot health and addressing any concerns or conditions you may have.

We are committed to protecting your privacy and confidentiality in accordance with the Protection of Personal Information Act (POPIA). Our privacy policy outlines how we handle your personal and medical information to ensure compliance with POPIA regulations.

You should contact us if you experience persistent foot pain, swelling, redness, or any other concerning symptoms.

Our goal is to minimize discomfort as much as possible. Some procedures are performed under local anaesthesia when necessary & safe to ensure your comfort.

Yes, our facility is wheelchair accessible to accommodate all patients.

Yes, we have parking available at the practice premises.